Privacy policy

 

Please read this Notice carefully to understand how we process our personal data on www.ecostarplan.ro and www.ecostarplan.com

in force since May 25, 2018

1. WHO WE ARE

Ecostar Plan SRL is a company that collects and processes various categories of personal data from you as a user of www.ecostarplan.ro and www.ecostarplan.com (hereinafter referred to as the website or new), which according to the legislation Of the European Union on the protection of personal data, gives us the quality of data controller for such data.

Personal data means any information that may be related to an identified or identifiable individual (subject person). Personal data includes all kinds of direct or indirect information (that is, used in connection with other data) that relate to the subject, such as names, e-mail addresses, telephone numbers, etc.

We consider data confidentiality an essential component of business. Our data protection policy and practices focus on properly processing, exchanging and storing personal information and ensuring privacy, integrity and availability.

We store personal data in the EU and are able to demonstrate compliance at any time with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the the free circulation of these data (“GDPR”) and the principles set out in this document.

This Privacy Statement is the full privacy policy applicable to Ecostar Plan SRL activities. This statement explains the types of information we collect from customers and how we use this information.

Our website complies with the General Data Protection Regulation (“GDPR”), (Regulation (EU) 2016/679), which is a binding legal act. GDPR creates new rights for individuals and consolidates some existing rights under Directive 95/46 / EC. Directive 95/46 / EC will be replaced as of May 25, 2018. This statement is consistent with the GDPR and hence Directive 95/46 / EC and national rules until they expire on 25 May 2018.

This privacy statement is in the management of the Personal Data Protection Officer / D.P.O. within Ecostar Plan SRL, which has overall responsibility for ensuring compliance. The Data Protection Officer (DPO) is responsible for implementing our privacy policy, which is intrinsically linked to the privacy statement. The DPO ensures day-to-day compliance and is involved in all issues related to the protection of personal data.

Ecostar Plan SRL has to be considered as a data controller and it will determine the purposes and methods of processing the data entered and collected.

The data protection policy within Ecostar Plan SRL is based on the following data protection principles:

The processing of personal data will be done in a legal, correct and transparent manner;
Collection of personal data will only be done for specified, explicit and legitimate purposes, and data will not be further processed in a manner incompatible with those purposes;
The collection of personal data will be appropriate, relevant and limited to the information required for the purpose of the processing;
Personal data will be accurate and, where necessary, updated;
Personal data will be kept in a form that allows identification of the person concerned and for a period no longer than the one in which the personal data are processed;
All personal data will be kept confidential and stored in a manner that provides the necessary security;
Personal data will not be shared with third parties unless it is required for the purpose of providing services under agreements;
Individuals concerned have the right to request access to their personal data, rectification and erasure, impediment or restriction of data processing as well as data portability.
 

2. HOW WE COLLECT YOUR PERSONAL DATA

The users of our website who want to benefit from our services and provide us with information can be asked to provide personal information so that we can operate and improve our services and businesses.

Personal data can be collected or accessed in several ways, including:

directly from you (from the data you enter on our website);
when you browse our website (cookies, IP, web page navigation, traffic reports registered by the server hosting the site or the external Google Analytics monitoring service, etc.);
We primarily collect personal data such as email addresses.

How we specifically collect personal data:

Following the requests that visitors make to our site via the contact form, ecostarplan.ro or ecostarplan.com collects email addresses, but maintains their privacy, with the strict aim of responding to requests and continuing their correspondence. We ensure that the email addresses you use on the site will not be alienated to third parties.

Following requests from the contact form (mailing addresses, company names) – keeping confidentiality, the purpose being strictly to respond to requests and to continue the eventual correspondence. We ensure that the email addresses you use on the site will not be alienated to third parties.

When you subscribe to the newsletter, we will ask for your email address to be able to send you notifications of new items and other information about the Ecostar Plan that we consider relevant.

We will never disclose / sell to third parties the addresses in this database and we will ensure by all means available to us that this information is safe. To send the newsletter and to manage the subscribed email database, we use MailChimp.com. For more information, please visit the MailChimp.com Privacy Policy http://mailchimp.com/legal/privacy/
 

3. HOW WE USE THE INFORMATION

3.1. Marketing emails and Newsletter

Users can subscribe to the newsletter via the form on the website where they will enter their email address so they can send updates on new articles and other information about Ecostar Plan that we consider relevant.

Ecostar Plan SRL has the right to send users marketing emails with their consent. This specific form of consent must be given freely, specifically and accurately informed. These requests are met when customers choose to receive marketing emails.

To send the newsletter and to manage the subscribed email database, we use MailChimp.com. For more information, please visit the MailChimp.com Privacy Policy http://mailchimp.com/legal/privacy/

Users will always have the right to object, on request and without costs, to processing personal data for direct marketing purposes without having to provide concrete justification. Users can do so by clicking on the “Unsubscribe” link that appears in the emails we send you or can send us a message at office@ecostarplan.ro. Once the user has objected, that customer’s personal data will no longer be processed for direct marketing.

Marketing emails contain information that we consider interesting to the customer, as well as latest news about our services.

3.2. Using Cookies

The ecostarplan.ro website and its partners use cookies or similar technologies to ensure the best user experience and to analyze trends, manage the website, track customer use within the website and collect information demographics about the user base as a whole.

Cookies are small text files that are placed on the client’s device to track usage and record preferences. Our cookies do not contain information that can identify people. We collect certain automated information by using cookies and tracking technologies such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), page references / exits, pages viewed on our site ( eg HTML pages, graphics), operating system, date / time and / or clicks to analyze the trend as a whole and administer the site. Site users can control the use of cookies at browser level, but if the user decides to disable cookies, this action will cause some features and features to be limited to our website and services.

Cookies are the central focus of the efficient Internet, helping to generate a friendly browsing experience and tailored to the preferences and interests of each user. Denying or disabling cookies can make some sites impossible to use. Denying or disabling cookies does not mean you will not receive online advertising – just that it will no longer be able to keep track of your preferences and interests highlighted by your browsing behavior.

3.2.1. How cookies are used by this site

A visit to ecostarplan.ro or ecostarplan.com may place cookies for:

Site performance cookies
Visitor analysis cookies
Cookies for geotargetting
Recording cookies
Cookies for advertising
Advertiser cookies
These cookies may come from the following third parties: Google

3.2.1.1. Performance cookies: Retain user preferences on this site, so you no longer need to set them at every site visit.

3.2.1.2. Visitors Visitors Cookies: Whenever a user visits this site, analytics provided by a third party generates a user’s analysis cookie. This cookie tells us if you have visited this site so far. The browser will tell us if you have this cookie, and if not, we will generate one. It allows the monitoring of the unique users who visit us and how often they do it. As long as you are not registered on this site, this cookie can not be used to identify individuals, they are used for statistical purposes only.

3.2.1.3. Geotargetting cookies: They are used by software that determines where you come from. It’s completely anonymous.

3.2.1.4. Advertising Cookies: let us know if you’ve ever viewed an online ad, what is its type, and how long it has been since you saw the ad message. These cookies are also used to target online advertising. We may also use third-party cookies to better target your advertising. These cookies are anonymous, they store information about the viewed content, not the users.
 

4. YOUR RIGHTS

As a target person, you have specific legal rights relating to the personal data we collect from you.

You have the right to request at any time access to: rectification, erasure or restriction of the processing of data collected by us. To help us keep up-to-date personal information, we recommend users to inform us of any change or discrepancy. To view / modify personal data or other personal data inquiries, please contact DPO, [Ecostar Plan], e-mail: [office@ecostarplan.ro]

Under certain circumstances, Ecostar Plan SRL has to disclose personal data in response to requests by the supervisory authorities to meet the GDPR requirements. We will also disclose personal information if required by law, for example to comply with a quote or other legal process, when we believe in good faith that data disclosure is necessary to protect our rights, our clients’ safety or the safety of others, the investigation fraud or in response to a request from the government.

We also wish to inform you that these are your rights:

Right to withdraw your consent: If you have given your consent to the processing of your personal data, you may withdraw your consent at any time.
Right to rectification: You can obtain from us the rectification of your personal data. We make reasonable efforts to maintain the personal data in our possession that is used continuously, accurately, completely, up to date and relevant, based on the latest information we have available.
Right of access: You may request information about the personal data we hold about you, including information about the categories of data we hold or control, for what they are used, the source from which we collected them -we obtained indirectly and to whom these data are disclosed, if any.
The Right to Erase: You have the right to request to delete the personal data we process about you.
Right to file a complaint: You can file a complaint with the personal data protection authority:
Name: National Authority for the Supervision of Personal Data Processing
Address: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania
Telephone: +40.318.059.211 | +40,318,059,212
Fax: +40.318.059.602
Email: anspdcp@dataprotection.ro

Please note: Starting May 25, 2018, we will meet your requests within 30 days. The period may be extended due to specific reasons relating to the specific legal law or the complexity of your application. In any case, if this period is extended, we will inform you of the extension and the reasons for the extension.

5. SECURITY

We will process the data safely, apply and maintain appropriate technical measures to protect your personal data against accidental or unlawful destruction or loss, unauthorized alteration, disclosure or unauthorized access, especially when processing involves the transmission of data over a network, and against any other form of illegal processing. We would like to make it clear that we are making sustained efforts to protect the personal information that you provide us, only that the exchange of information between us and you via an internet connection is not 100% sure. Therefore, we can not guarantee the security of your personal information that you send us through the internet and therefore the transmission made in this way is at your own risk. Once we have received your personal data, we will use strict procedures and security methods to prevent unauthorized access to this information.

6. MODIFICATIONS CONCERNING THE INFORMATION NOTE

We reserve the right to modify, when we consider appropriate, the data protection practices and to update and modify this information note at any time. For this reason, we encourage you to periodically check this information note. This information note is updated at the date that appears on the top of the document.


7. CONTACT INFORMATION

Please ask your questions about the subject of data protection and any request for the exercise of your rights at the following email address: office@ecostarplan.ro

We will analyze and try to resolve any such claim or claim regarding your rights.